1001 Cochran St., Simi Valley, CA 93065

Frequently Asked Questions

Preliminary estimates are free. Estimates that do not require a diagnosis or the teardown of damaged parts to complete the estimate, are always at no charge.

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We would be happy to set up a car rental for you so that you can have a car during the time of repairs. Our shop has discounted rates with Enterprise Rent A Car. Enterprise will also pick you up and drop you off at 1st Collision Center.

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No. Unless it is written in your specific policy, you have the right to go where you choose to have your car repaired without risk of additional payment. READ MORE about this topic.

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No. You only need one estimate from the shop of your choice to submit to the responsible party.

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Yes. In almost all cases you have the right to take your car to the repair shop of your choice, unless otherwise stated in your policy due to special circumstances such as having a “high risk” policy.

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At 1st Collision we understand your concerns regarding frame damage. Each car and collision are different from one another. We will inspect the damage on your car and decide on the best guidelines for repairs. Bringing your car back to its original dimensions and structural integrity is a top priority!

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With expert on-site color matching, our shop will be able to match the factory color of your car. Certain conditions such as paint fade, weathering and time, do alter the appearance of the existing paint color on your car. 1st Collision Center will assess your car’s paint needs and advise you up front if there are any paint matching complications. We have a great record of paint matching for a seamless repair.

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Our goal is to treat every customer with professional courtesy as we help you through the repair process. Cars are repaired correctly the first time and in a timely manner. We strive to earn our customers’ long term business. Not every body shop is the same, and our award winning service will prove that you made the right choice in collision repair.

The repairs are as much about the customer as they are about the car. We understand that no accident is ever convenient and that the repair process can be exactly that, a process. So our shop works on your behalf to have your car repaired correctly no matter who is paying for the repairs. Plus, we give you written warranties of our repairs, valid for as long as you own the car. Basically, we are here to assist you in every possible way.

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